Trust is the basis of good cooperation

The purchase of our products is a decision on continuous and trustful cooperation. Reliable service is one of the most important building blocks of our company. For optimal system availability and productivity, Kern offers a comprehensive and reliable service programme.

  • personal on-site consultancy
  • requirement analysis, ideal solution elaboration
  • Kern systems installation
  • System integration
  • onsite training of your employees
  • comprehensive support during operational phase
  • reliable service programme: 24 hour/7 day customer service with appropriate service level agreement

Technical Support

Do you require support in using an inserting machine, or the mailFactory® Software? Or maybe you have other questions, or would like to send us your suggestions or requests? We are happy to help!

International Customer Support

Sommer Hanspeter
International Technical Support

Phone +41 31 790 35 20
E-Mail service@kernworld.com