Trust is the basis of good cooperation
The purchase of our products is a decision on continuous and trustful cooperation. Reliable service is one of the most important building blocks of our company. For optimal system availability and productivity, Kern offers a comprehensive and reliable service programme.
- Personal on-site consultancy
- Requirement analysis, ideal solution elaboration
- Kern systems installation
- System integration
- Onsite training of your employees
- Comprehensive support during operational phase
- Reliable service programme: 24 hour/7 day customer service with appropriate service level agreement
Technical Support
Do you require support in using an inserting machine, or the mailFactory® Software? Or maybe you have other questions, or would like to send us your suggestions or requests? We are happy to help!
International Customer Support
Sommer Hanspeter
Technical Support International
+41 31 790 35 20
service.international@kernworld.com